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Terms & Conditions – What You Agree to When You Open Your Account

Before you explore the lobby, deposit via Touch 'n Go, or place your first round, take a moment to read through the agreement that governs your raja86 account.

Account eligibility & age verificationDeposits, withdrawals & payment rulesFair play & account securityDispute resolution & contact pathsPolicy updates & notification
raja86 Terms & Conditions – What You Agree to When You Open Your Account
POLICY CONTACT

Reach Us with Questions About These Terms

If any clause in these Terms & Conditions is unclear, or if you need clarification on how a rule applies to your account, use one of…

Live Chat Open the chat widget in the bottom corner of any page and ask your…
Email Support Send your policy question to our support email address and include your registered account…
Help Centre Browse our Help Centre articles for answers to the most common Terms & Conditions…
DATA & SECURITY

How We Handle Your Data and Protect Your Account

Every raja86 account carries personal and payment data that we protect under Malaysia's privacy standards.

Data We Collect

When you register, we collect your name, email, phone number, date of birth, and payment details for Touch 'n Go…

Retention & Deletion

We retain account data for the period required by Malaysia's financial and anti-fraud regulations, typically five years after account closure.

Who Sees Your Data

Your personal and payment data is visible only to authorized raja86 staff who need it to process withdrawals, investigate disputes…

Cookies & Tracking

We use session cookies to keep you logged in, functional cookies to remember your language preference, and analytics cookies to…

Account Security

Your password is hashed and never stored in plain text. Enable two-factor authentication in your account settings for an extra…

Request Changes

To update your email, phone number, or payment details, log in and visit the account settings page.

Terms & Conditions – What Players in Malaysia Ask Most

Below are the questions we hear most often about account eligibility, payment rules, and dispute resolution. If your question isn't covered here, reach out via the contact paths above and we'll respond with a specific answer tied to your account.

You must be of legal age in Malaysia and reside in a jurisdiction where online gaming is permitted under local law. We verify age and location during registration and may request ID documents before processing your first withdrawal.

Yes. Log in, go to account settings, and update your email or phone number. We send a verification code to the new contact detail to confirm the change. For security, you cannot change your registered name or date of birth without contacting support.

Depending on the severity, we may issue a warning, suspend your account temporarily, or close it permanently. Common breaches include underage play, multiple accounts, bonus abuse, and payment fraud. You receive an email explaining the breach and any appeal process available.

We post a notice at the top of this page whenever we revise the Terms & Conditions, and the effective date appears below the title. Changes take effect immediately, and continued use of your account means you accept the updated terms.

Yes. Contact support via live chat or email, explain your dispute, and provide any supporting evidence. We review disputes within 48 hours and respond with a decision. If you disagree with the outcome, you can request escalation to a senior team member.

All deposits and withdrawals made via Touch 'n Go, GrabPay, Boost and FPX fall under the payment rules in section two of these Terms & Conditions. Each method has specific processing times and limits detailed in your account wallet area.

Yes. Contact support, request account closure, and ask for data deletion. We close the account immediately and schedule data deletion after the mandatory retention period required by Malaysia's financial regulations, typically five years from the closure date.